How to Contact Peloton Customer Service? – Numbers, Emails & Hours

Do you need any Peloton Customer service at home? Then you must contact the Peloton customer service representative for additional information and guidelines.

Peloton is a famous fitness company that provides you with all the required information. The company benefits from fitness challenges and gives the customers treadmills and exercise machines. 

The company has branches in different parts of the world, including the UK, USA, and Canada. Peloton provides all customer services, even on call or on separate applications. 

Peloton app customer service offers easy access to the customers to get linked with the company with one click. With this application, you can have your peloton treadmill or bike customer service.

The article provides how you can get access to peloton customer service. How can the benefits be attained, and how can you get access to their number of facilities? All such information can be gained from this reading material.

How to Contact Peloton Customer Service to fix issues

If you face any confusion during the installation of the peloton machine exercise, then the best way is to have a customer service facility. 

When the problem arises in your system, then it’s up to you how you contact the peloton representative.

There are a few ways to contact Peloton customer service,

peloton customer services

Peloton Customer Service Email List

Peloton Headquarters

Peloton headquarters span New York, London, Berlin, and Sydney, serving diverse regions worldwide.

New York Headquarters

  • Address: 441 Ninth Ave, 6th Floor
  • City: New York
  • State: NY
  • Zip Code: 10001

London Headquarters

  • Address: 1 Langley St
  • City: London
  • Postal Code: WC2H 9JG

Berlin Headquarters

  • Address: Karl-Liebknecht-Straße 29A, Neue Schönhauser Straße 3-5
  • Postal Code: 10178 Berlin

Sydney Headquarters

  • Address: Level 1, 20 Martin Place
  • City: Sydney
  • State: NSW
  • Postal Code: 2000

Peloton Studios Locations

Just visited the New York location of Peloton Studios. Top-notch facility and amazing instructors! The London Peloton Studio is such a gem! Can’t wait to book my next session there.

London Studios

The Peloton House,11 Floral St
London WC2E 9DH
[email protected]

New York Studios

450 W 33rd St New York, NY 10001, United States
[email protected]

Facing Issues with Your Peloton Gear?

Whether you’re troubleshooting your Peloton hardware or curious about your order status, we’ve got the answers you seek.

Visit: Live Chat

Considering a Peloton Purchase?

If you’re pondering whether to invest in Peloton or need assistance with placing an order, our team is here to guide you. You can also experience Peloton firsthand.

Visit: Shop Now

How do I Contact Peloton Customer Service?

There are different ways by which you can have a direct link with the customer care representative. These include phone, webchat, or email. 

The best option is the phone call for customer service in real-time. The other ones are webchat and Gmail too. Different ways to contact Peloton Customer Service

Phone Call

To get in touch with a customer service representative from Peloton over the phone, dial (866) 679-9129. According to the company, their customer service team is accessible every day from 9 a.m. to 9 p.m. ET.

The phone call is the direct option for making a direct link with the representative. The Peloton customer service number is  1-866-679-9129. 

Direct contact can be built on this number if there is any peloton exercise or equipment issue. If such a problem arises, call the customer service representative.

Peloton Customer Service Number: 1-866-679-9129 (general)

Peloton Customer Service Chat Feature

You can avail of the live chat feature option on the website. This feature is on the website as the direct link feature. You can link with the customer representative at any time. 

If you need any guidance regarding the problems or issues, leave a message, and you will get a reply in the meantime. Just provide your required information and get a direct response from the representative.

Facebook Account

If you fail to reach the representative through anyone, the best option is to leave a message on the Peloton Facebook Account. 

You can ask any direct questions or any queries regarding your issue. The representative will contact you quickly and is available 24/7 for customer service. 

The other social media page is Instagram; you can leave your message on Instagram or give feedback on the Instagram page for the services. 

You can check the peloton customer service reviews, which may help solve the problem.

Contact with Email

The other main option to have a contact for your problems and issues is the email address. You can get the email of the peloton customer service and can put your queries over the email address. 

The email address is [email protected]. There are other email addresses too that make contact with the representative. 

But this is for the membership support issues. Just click on the mailing address and send your required problem.

Peloton App Customer Service

Peloton Customer Service Hours

The peloton app customer service is the best option to get linked with the representative anytime. You can contact the representative about your problem and find the solution to your issue in the meantime. 

The app also provides some other options like guidelines of the peloton treadmill customer service. You can check the reviews by clicking on the peloton customer service reviews.

Related: How To Connect Apple Watch To Peloton And Its App? 

Peloton Customer Service Hours

There are some specific hours for Peloton Customer Service. You can get a link with the customer during those hours.

Peloton Customer Service Times – Table 


Peloton Customer Service Opening & Closing Hours


06:00 AM – 12:00 AM


06:00 AM – 12:00 AM


06:00 AM – 12:00 AM


06:00 AM – 12:00 AM


06:00 AM – 12:00 AM


06:00 AM – 12:00 AM


06:00 AM – 12:00 AM


Consider these timings for the customer services. You can contact the representative during these hours for your problems and issues.

Peloton Customer Service Reviews

Here, are a few Peloton Customer Services reviews:

  • Although I experienced some delays in getting a response from Peloton’s customer service team, they did ultimately resolve my issue. However, I would have appreciated more friendly and helpful communication throughout the process.
  • I had an excellent experience with Peloton’s customer service team. The representative I spoke to was extremely patient and knowledgeable and worked with me to troubleshoot and resolve the issue with my bike. I couldn’t be happier with the level of support I received.
  • I had a problem with my Peloton subscription and reached out to customer service for assistance. The representative I spoke to was friendly and helpful, and was able to resolve the issue quickly and efficiently.

FAQs Regarding Peloton Customer Service

What are Peloton customer service number hours?

Peloton customer service number hours: open 7 days a week, from 6 AM to 12 AM Eastern Time. This means that you can get in touch with a Peloton representative during most of the day and evening, whether you have a question about your bike, your subscription, or any other Peloton-related matter.

How do I report the Peloton problem?

You can contact the customer representative through any mode. This includes the call, web chat, Gmail, and social media pages. You can ask about those issues over there.

How do I change my Peloton membership?

To change or terminate your membership, you need to consult the representative, or you can go to the settings of your membership portal at

Can I get my Peloton bike customer service?

Consult the customer care representative for your bike services. You can check the online help services through the settings of the Peloton website portal.

How to contact Peloton Customer Service?

The procedure is straightforward. You can have different options like call, web chat, Gmail, or mail, the application designed for customer services.

What is Peloton customer service UK?

Peloton Customer Service Uk Number: +44 808 169 6469
Peloton Customer Service UK Email: [email protected]

Is Peloton support 24 hours?

Although Peloton’s support is not available 24 hours a day, their support hours cover most of the day, allowing you to get in touch with a representative if you have any questions or issues related to your Peloton bike or subscription during those hours.


Peloton Customer services are always there for your help. You can avail such an opportunity 24/7. The need for customer services is to be better and more advanced for solving customer queries and getting good peloton customer service reviews. 

You can also have the guidelines regarding any problem from the help & support section. The article might have provided you with all possible options for peloton customer service. You can use different options, including the peloton app customer service.

This is Smith, Author of the All About Peloton Site. My Interest in Working Out In My Comfort Zone Urged Me To Buy A Peloton Bike. Since Then, I Am Using the Peloton To Stay in Shape. My Mind Clicked To Provide Knowledge About the Peloton To Others As Well Because I Have Been Using It For Several Years Now.

Leave a Comment